Extensible Software
When it comes to affordable housing, Spinbox delivers. With over 20 years of experience, Spinbox has created some of the most advanced integrated web solutions and bespoke applications, including BPHA's Help to Buy program.
Spinbox was challenged to architect, design, and develop a fully integrated web application for managing Help to Buy properties and applications. The solution needed enterprise CMS capabilities and stakeholder management interfaces to cover the largest Help to Buy region in the UK.
BPHA wanted a site that provides detailed information to customers, allows them to search for properties, and apply online, reducing the administration burden of paper applications.
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Business Application
Leveraging our existing process knowledge, Spinbox analysts collaborated with the BPHA team to define the core requirements of the application system and portal.
Through rapid functional development over a series of sprints, the custom application system was launched in phase one. The agile phased release provided the following functionalities:
- User portal & applications
- Automated application logic builder
- Integration with third-party systems
- Advanced reporting
- Stakeholder property portal
- Property search & applying
- Nominations & completions administration
- Mail merge & automated document generation
- User alerts & email distribution
The application was developed and integrated with Sitefinity CMS, delivering a full .NET application with built-in online marketing capabilities. Our innovative automated approval logic builder allows BPHA to adjust rules for automatic application approval or rejection.
BPHA have been working in partnership with Spinbox for over 10 years and have developed an excellent working relationship. They have supported us through growth and change and have been able to respond at every turn.
Ansonia Burgess
Help to Buy Manager
Productivity
The solution transformed BPHA’s business and service, meeting all Homes England expectations. Covering the largest UK region, all SLAs for application processing and applicant communications are met through automation.
The system digitised a previously paper-based process, reducing the workload from 15 administrative staff to just three. This critical application adapts rapidly to changes in the Help to Buy scheme, allowing for scalability and quick adjustments to content and eligibility requirements.
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